Dominique Elsey is Head of Customer Marketing at Contentsquare, where she leads the strategy that brings together marketing, customer success and product to help organisations maximise the value of their digital experience investments. With more than a decade of experience spanning digital marketing, customer engagement and customer experience, she develops integrated campaigns, thought leadership, executive communities and advocacy programmes that accelerate adoption, foster lasting customer relationships and drive business growth.
Throughout her career, Dominique has been passionate about connecting people through shared learning and practical collaboration. She works with organisations to showcase real customer success, champion innovation and create opportunities for digital leaders to exchange ideas, tackle common challenges and learn from one another.
At Contentsquare, Dominique partners with executive leaders and global brands across retail, financial services, travel, media and technology to deliver strategic customer programmes, executive forums and industry events exploring the future of digital experience, analytics and AI.
As an awards judge, Dominique is particularly interested in recognising work that delivers measurable impact, demonstrates genuine innovation and keeps the customer at the heart of every decision. She believes the strongest work balances commercial success with exceptional customer experiences and looks forward to celebrating the teams raising the standard across the industry.