ABM must deliver a consistent global approach while granting local teams the flexibility to respond to market requirements. This session explains how to design and operate an ABM engine that delivers reliable, scalable outcomes across a multinational organization to drive account growth, even in uncertainty.
Key points:
- Global consistency drives measurable outcomes: a unified framework and clearly defined standards on terminology, account selection and data enable comparable metrics, anchors alignment and scales governance across regions.
- Local flexibility accelerates impact through regional nuances such as messaging, channels, tactics and timing without breaking the global model.
I’ll share some of my experiences running global ABM initiatives in very flexible and also very rigid set ups and some of the lessons learned. You’ll hear about what matters for a scaleable and relevant ABM approach: enough consistency to strengthen alignment and measurement, plus some level of flexibility so ABMers can focus on customer priorities and build meaningful relationships. Expect actionable guidance, a compact Center of Excellence model, and a one-question test to audit your program: “What must be global, and what can be local to cut the noise?”
